Análise dos processos de gerenciamento de manutenção predial na rede estadual de ensino do Amapá pela Secretaria de Estado da Educação

Abstract

Schools, among public buildings, constitute an important portion of the country's built heritage. The majority of public schools are located in old buildings that require greater attention, as they end up exceeding the useful life of the project, or showing premature degradation. Services related to building maintenance directly influence the quality, comfort and safety that a building provides to its users. Furthermore, building maintenance activities are essential for the economic conservation of buildings. Taking into account the school infrastructure, it plays an important role in student learning, as an environment that does not provide comfort, functionality and safety limits the development of teaching and its potential, in addition to demotivating those who attend there, not only students, but also teachers, technicians and the community in general. In this sense, this research aimed to analyze the procedures adopted by the State Department of Education of Amapá in managing building maintenance in state schools, with the aim of understanding the current model, as well as identifying the main gaps and existing challenges. Thus, the research was conducted using a mixed approach, combining quantitative and qualitative methods, allowing a comprehensive and in depth understanding of the subject. The building maintenance management processes in the Amapá State Education Network face challenges that include the diversity of buildings, budgetary shortages, difficulties in prioritizing works, adaptations necessary to comply with accessibility and health surveillance standards, among others. Furthermore, the methodology used in tenders is often not suitable for the variable nature of maintenance, resulting in unforeseen costs and limitations in service capacity. To overcome these challenges and improve the system, it is essential to adopt a more flexible approach, considering the diversity of schools and their specific needs. The standardization of processes and procedures, together with the appropriate choice of methodology used in tenders for contracting building maintenance services, can contribute to the effectiveness, economy and quality of the services provided.